I went to Target during my lunch hour. I know they have this new return policy...I returned a gift Ty got for his birthday a few weeks ago for a different toy that was "older". This time hubby bought some pj's for Ty and bought a 3T...(husbands)Ty wears a 2T. So I thought, simple exchange, shouldn't be a problem. I thought wrong. I came back with the new PJ's and about $120 worth of other stuff in my basket. The girl asked for the reciept, I told her I didn't have one, She said she could go off the credit card, hubby and I don't have the same credit card number, her reply "You DON'T have the same credit card" I answered her no. So she wanted my lisence. The she says "you have returned something here w/o a reciept b4 so I cannot take this back" My jaw dropped to the floor. I said "first of all, I am not returning, I am exchanging for the same item, just a different size". She continued to argue with me. I told her to call hubby and ask for his credit #, she wouldn't so I told her to get a manager. The manager was okay with accomodating me, but the cashier girl sat there and argued with her manager in front of me! I could of just left all the shit in my cart there for return girl to go put away.
I really thought that this policy was stupid...am I the only one? I think Target just lost my business.
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5 comments:
You should have said, "You know what? Forget it."
Just walked out and left the cart full of stuff sitting there. I bet the manager would have ripped the clerk for that one.
And what kind of manager lets a clerk be disrespectful in front of a customer?
I should of... but I really loved the pj's.. they had little monkeys all over them and matched the robe we just bought him...
I think that I will boycott them for awhile.
Thing is, I know about their return policy so I always save the receipt.. but this time, hubby bought it and I didn't think they would make such a stink over an exchange... come on now!
the clerk gave me such dirty looks too...bitch
It's amazing how picky some clerks and stores get.
When I was in Vancouver BC in April, we went across the border to a town called Bellingham Washington. We went to the Target there and I found it to be an over priced Kmart...but thats just me!!
El...you havent dropped in for our LOST talk...last night was good too!!!
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