I went to Target during my lunch hour. I know they have this new return policy...I returned a gift Ty got for his birthday a few weeks ago for a different toy that was "older". This time hubby bought some pj's for Ty and bought a 3T...(husbands)Ty wears a 2T. So I thought, simple exchange, shouldn't be a problem. I thought wrong. I came back with the new PJ's and about $120 worth of other stuff in my basket. The girl asked for the reciept, I told her I didn't have one, She said she could go off the credit card, hubby and I don't have the same credit card number, her reply "You DON'T have the same credit card" I answered her no. So she wanted my lisence. The she says "you have returned something here w/o a reciept b4 so I cannot take this back" My jaw dropped to the floor. I said "first of all, I am not returning, I am exchanging for the same item, just a different size". She continued to argue with me. I told her to call hubby and ask for his credit #, she wouldn't so I told her to get a manager. The manager was okay with accomodating me, but the cashier girl sat there and argued with her manager in front of me! I could of just left all the shit in my cart there for return girl to go put away.
I really thought that this policy was stupid...am I the only one? I think Target just lost my business.